Hospital Policies


Walk-In clients are welcome; however, appointments are preferred.  Emergency cases shall always receive top priority followed by Patients with previously scheduled appointments

For your convenience, drop-off appointments are available.  This means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor has completed the exam, she will give you a call to go over the diagnosis and to give you discharge instructions.

Payment Policy

We require full payment at the time services are rendered. For your convenience, we accept debit cards, Visa, MasterCard, Discovercard, American Express, cash and personal checks.  We also accept Care Credit which allows qualified balances over $200 to be divided into 6 equal interest free monthly installments.  We can even offer payment plans to qualified individuals through Payment Banc - please give us a call for details.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

These policies were developed for the protection of your pet and for your own personal protection.  Thank you very much for complying with them.


Find us on the map

Office Hours

Our Regular Schedule

Northeast Veterinary Hospital


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-1:00 pm


1:00 pm-5:00 pm


  • "Thank you guys so much for being there and looking Mr. Kane over when I was worried about him because of his just laying around and not feeling himself. Even though your exam revealed nothing wrong, it made me feel a lot better, and by the way Mr. Kane seems to be back to his old ways, Thanks again."
    douga, Cleveland